Resources · Implementation Guide

What Setup Actually Involves.

Six phases. Clear responsibilities for both sides. Nothing vague.

Implementation phases

Hotel provides

  • Share your room list
  • Describe your department structure
  • List staff roles and team size
  • Name your service categories
  • Identify the pilot contact
  • Describe your current request handling

Glowback configures

  • Review intake form
  • Confirm pilot scope
  • Assign configuration support