Legal · Accessibility
Accessibility Statement
Last updated 9 June 2026
Glowback aims to make the website accessible and usable for hotel owners, operators and their teams. We treat accessibility as part of credible product design, not as a late add-on.
Our aim
We aim to meet Web Content Accessibility Guidelines (WCAG) 2.2 Level AA where reasonable for a marketing and product information site. We know accessibility is ongoing work and welcome practical feedback from users.
Current accessibility commitments
- Readable contrast on dark backgrounds
- Keyboard navigation for core navigation, forms and interactive controls
- Meaningful alt text on informative images
- Decorative images marked appropriately
- Labelled form fields rather than placeholder-only labels
- Reduced motion support for major animations where technically practical
- Responsive layout across common phone, tablet and desktop sizes
Known limitations
Some marketing animations, video backgrounds and scroll-driven sections may still present challenges for certain assistive technology combinations. We continue to review these areas as the site evolves.
Report an accessibility issue
If you have trouble using any part of the website, contact accessibility@glowback.io with the page URL, a short description of the issue and the browser or assistive technology you are using where possible. We will review genuine reports and work on practical fixes.
This page is provided for website transparency. It does not replace advice from your own legal, privacy or procurement advisers where your hotel requires it. For other compliance contacts, visit Contact.